Shipping Policy

At Joybox, we believe gifting should feel effortless from the moment you place your order to the moment it arrives. We carefully pack every box with attention and care, and we're committed to ensuring your gift reaches its destination safely.

🚚 Shipping Within India

  • We offer free standard shipping on most orders across India.
  • Orders are typically processed within 1–2 business days.
  • Standard delivery usually takes 3–5 business days after dispatch.
  • Expedited shipping options may be available at an additional charge.
  • Shipping charges may apply to customised, bulk, or corporate gifting orders.

Please note that delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.

📍 Shipping Information

To ensure smooth delivery, please provide complete and accurate shipping details, including:

  • Recipient's full name
  • Complete address
  • Apartment, house, or building number (if applicable)
  • Postal code
  • Contact number

Joybox is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided at checkout.

📦 Incorrect Addresses & Unclaimed Packages

If a package is returned to us due to an incorrect address, recipient refusal, or because it was left unclaimed, additional shipping charges may apply for re-delivery.

Shipping and delivery charges are non-refundable.

⚠️ Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery at hello@joyboxco.in.

To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photographs of the product and packaging
  • A brief description of the issue

We will review your request and work with you to provide an appropriate resolution.

🌎 International Shipping

We offer international shipping for select individual, bulk, and corporate gifting orders.

For international shipping inquiries, please contact us at hello@joyboxco.in.

Contact Us

For any shipping-related questions, please reach out to us.